Cancellation Policy
Your Satisfaction Matters to Us
At Sophia's Jewelry, we take pride in offering high-quality pieces designed to delight and inspire. If you're not fully satisfied with your purchase, we're here to help.
Returns
Timeframe:
You have 14 days from the delivery date to initiate a return. If more than 14 days have passed since your order was delivered, we unfortunately cannot offer a refund or exchange.
Cancellations:
Order cancellations are not accepted after the order has been placed, as processing begins immediately.
We’re committed to providing a smooth and transparent experience for every customer. If you need assistance, don’t hesitate to reach out to us at support@sophias-jewelry.com.